CWS Care Quality Consultancy

Training

Specialised Mental Health Staff Training

In-person, applied training for teams supporting adults with complex mental-health needs — building safer judgement, stronger engagement and practice that gives CQC the evidence of a Good service.

Half day — in person · Level 1

Essential applied learning

A focused half day of engaging, applied learning designed to strengthen staff understanding, person-led practice and the quality of evidence CQC sees.

Includes one CWS Care Quality Certificate of Applied LearningTrauma- and Neurodiversity-Informed Care for Adult Social Care Mental Health — Level 1

Training covers

  • Trauma- and neurodiversity-informed care: why some people are considered “hard to engage” and how to build the rapport and trust required for a Good service.
  • Behaviours as communication: understanding EUPD, formerly Borderline Personality Disorder, cPTSD, depression, drug-related psychosis, hoarding, autism and adult ADHD — and providing informed support.
  • Assessment and care planning: comprehensive risk and needs assessments, person-led care plans and care notes that evidence good person-led care.

Give staff the essential understanding to engage people more effectively and deliver safer, genuinely person-led mental-health care.

Book your essential MH staff training
Full day — in person · Level 2

Advanced, case-based applied learning

A full day of engaging, applied learning designed to strengthen staff practice and the evidence CQC sees across Safe, Effective, Caring, Responsive and Well-led.

Includes two CWS Care Quality Applied Learning CertificatesTrauma- and Neurodiversity-Informed Care for Adult Social Care Mental Health — Level 2Advanced Medicines Management in Adult Mental Health Care

Training covers

  • Trauma- and neurodiversity-informed care: why some people are considered “hard to engage” and how to build the rapport and trust required for a Good service.
  • Behaviours as communication: understanding EUPD, formerly Borderline Personality Disorder, cPTSD, depression, drug-related psychosis and hoarding — and providing informed support.
  • Autism and adult ADHD: why apparent “antisocial behaviour” or refusal to engage may be a response to environmental and sensory overload — and how care and the environment should be designed around the person.
  • Assessment and care planning: comprehensive risk and needs assessments, person-led care plans and care notes that evidence good care. Includes case study.
  • Medicines management: understanding the relationship between psychiatric medication and behaviour, including the importance of periodic medical reviews. Includes case study.
  • Partnership working: effective referrals and clinical information-sharing with NHS Mental Health Teams, social workers, mental-health advocates, DoL/DoLS services, GPs, psychiatrists and mental-health nurses.
  • Human rights and equality: cultural values, spiritual beliefs, medication refusal or non-adherence, and access to appropriate pastoral support.

Give staff the specialist understanding and practical skills to deliver safer, genuinely person-led mental-health care.

Book specialised full-day training

Training teaches it. Your team’s practice is what CQC will actually see.

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